FAQ

Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

What is the significance of Birthstone Rings?

Birthstone rings hold significance for various reasons. Here are some key aspects of their significance:

1.Personalized Connection: Birthstone rings are often associated with a person's birth month, making them a personal and meaningful piece of jewelry. Wearing a birthstone ring symbolizes a connection to one's birth month and the qualities associated with that particular gemstone.

2.Representation of Identity: Birthstones are believed to carry specific energies and characteristics that resonate with individuals born in a particular month. Wearing a birthstone ring can serve as a representation of one's identity, personality traits, and individuality.

3.Symbol of Good Luck and Protection: Many birthstones are believed to possess protective properties and bring good luck to the wearer. Wearing a birthstone ring is considered a way to invite positive energies, ward off negative influences, and promote well-being and prosperity.

4.Celebration of Birth and Milestones: Birthstone rings are often given as gifts to commemorate birthdays, anniversaries, or other significant life events. They serve as a reminder of these special occasions and can be cherished as heirlooms or keepsakes.

5.Connection with Ancient Traditions: The concept of birthstones has roots in ancient civilizations and folklore. Different cultures and societies have associated specific gemstones with astrological signs, zodiacs, or spiritual beliefs. Birthstone rings provide a link to these rich historical traditions and cultural practices.

It's important to note that the significance of birthstone rings may vary among individuals, cultures, and beliefs. The personal meaning attached to a birthstone ring is ultimately determined by the wearer and their unique connection to the gemstone and its symbolism.See also cissyia's blog about birthstones.

How can I ensure that the photo on the ring is clear and visible?

To ensure that the photo on a ring is clear and visible, consider the following tips:

1.High-Quality Image: Start with a high-resolution and clear image of the photo you want to use for the ring. The image should have good lighting, sharp details, and proper focus. Avoid blurry or low-quality images as they may result in a less clear and pixelated final product.

2.Size and Proportions: Ensure that the photo you provide is appropriately sized and proportioned for the ring. The image should be compatible with the dimensions of the ring's design. It's recommended to follow the specific guidelines provided by the jeweler or the manufacturer regarding the ideal image size and format.

3.Background Contrast: Consider the background of the photo. If the ring has a dark or colored background, choose a photo with a contrasting background color to make the subject stand out. This will help ensure that the details of the photo are more visible when transferred onto the ring.

4.Editing and Enhancement: If necessary, you can edit and enhance the photo before submitting it for the ring customization. Adjust the brightness, contrast, and sharpness of the image to optimize its clarity. However, be cautious not to over-edit the photo, as it may affect the overall quality.

5.Professional Assistance: If you're unsure about the image quality or want to ensure the best possible outcome, consider seeking professional assistance. Many jewelry stores or online services offer support in image optimization and can guide you on how to select or modify the photo for the ring.

By following these guidelines, you can increase the chances of having a clear and visible photo on your customized ring. It's always a good idea to communicate with the jeweler or the manufacturer to understand their specific requirements and recommendations for achieving the best results.

How to choose the right size ring?

Please refer to Cissyia's ring size guide, which provides comprehensive size information and guidance.

Do you charge extra for your customization services?

Cissyia does not charge any customization fees for all their jewelry pieces, including engraving, gemstone replacement, photo inlays, name customization, and more.

I have a discount code, how can I use it?

When you complete your shopping and proceed to checkout, you can enter your discount code on the checkout page. The discounted price will then be displayed, allowing you to purchase at the discounted rate.

How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

How many names or letters can I customize on a Name Necklace?

On a Name Necklace from Cissyia, the number of names or letters that can be customized may vary based on the specific style of the necklace. Typically, Cissyia allows customization of 5 to 8 letters or names on their Name Necklaces. However, it's always recommended to check the product description or contact Cissyia directly for the exact customization options available for a particular Name Necklace design.